bk8 Privacy Policy – How We Handle Your Personal Data

When you register for a bk8 account, we collect personal details such as your full name, date of birth, email address, and mobile number. We also collect your preferred payment method details and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. During identity verification, we may request a government-issued ID or other supporting documents as required under Philippine regulations. When you use the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity to improve performance and detect suspicious behaviour. We do not collect more information than is necessary to provide you with a safe and enjoyable gaming experience.

We use the information we collect primarily to operate and maintain your account, process transactions, and deliver the features you expect from a modern mobile gaming platform. Your contact details allow us to send you important account notifications, security alerts, and updates about promotions you have opted into. Transaction data helps us verify deposits and withdrawals, prevent fraud, and comply with anti-money laundering obligations applicable in the Philippines. Technical and usage data is analysed in aggregate to improve platform performance, fix bugs, and personalise your experience on mobile devices. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes, under any circumstances.

bk8 may share your personal data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification partners, and customer support tools. All such partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to government authorities or regulatory bodies in the Philippines if required by law, court order, or to protect the rights and safety of our members and staff. We will never share your data with unrelated third parties for advertising or profiling purposes. Any data shared with partners is limited to the minimum necessary to fulfil the relevant service.

We take the security of your personal data seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using secure protocols, ensuring that your login credentials and financial details remain private at all times. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions. We conduct regular security reviews and update our systems to address emerging threats relevant to the Philippine digital environment. In the unlikely event of a data breach that affects your rights, we will notify you promptly in accordance with the requirements of the Philippine Data Privacy Act.

As a Filipino player, you have rights under the Philippine Data Privacy Act of 2012 (Republic Act 10173) with respect to your personal information held by bk8. You have the right to access a copy of the data we hold about you, request corrections to inaccurate information, and ask us to delete your data where it is no longer necessary for the purposes it was collected. You may also object to certain types of processing or request that we restrict how we use your data in specific circumstances. To exercise any of these rights, please contact our support team at support at bk8.st and we will respond within a reasonable timeframe. We are committed to honouring your privacy rights and making the process as straightforward as possible for every member in the Philippines.

We retain your personal data for as long as your account remains active or as required to fulfil the purposes described in this policy. After account closure, we may retain certain records for a period required by Philippine law, including transaction histories and identity verification documents, to comply with financial and regulatory obligations. Data that is no longer needed for any legal or operational purpose is securely deleted or anonymised. You may request early deletion of your data by contacting our support team, subject to any legal retention requirements that apply. We review our data retention practices regularly to ensure we are not holding information longer than necessary.